Great! You have chosen your island home, now for a few important details!
#1 You are 100% responsible for the payment of your reservation once confirmed. Should you need to cancel there is a 10% cancellation fee only if alternate guests are found, so if you do have to cancel, arrive late or depart early, please be sure to give us lots of time to find someone to fill your space. Due to the strict policy we recommend that you purchase travel insurance if you think you may have to cancel.
#2 We will process a 50% payment on your credit card - Mastercard, Visa or Discover once we have received the signed Guest Security Form. This officially takes the home off the market. Most homes give discounts based on number of persons - you pay for the amount of folks, not the whole house. Since, pricing is based on number of persons, be sure to alert the office if any changes.
#3 Once we have processed the 50% payment we will send you the balance due statement (unless you are coming in less than 60 days). Kindly send a check made payable to Hope Town Hideaways:
801 Avenue E
Please note reservation number in memo.
#4 They will then forward your snail mail to the island. Be patient, involves 1 plane and 2 boats but it does eventually arrive and remember our bank only comes to the island once a week! You always have the option of wiring, please contact us for instructions. If credit card is your first choice, there is a nominal convenience fee added to your overall rent.
#5 Your balance is due 90 days prior to arrival, your choice of check/wire. If payment by credit card is desirable a 5% bank surcharge is applicable.
#6 If you are within 60 days of arrival then 100% payment is due by wire transfer or credit card.
#7 Remember these are private homes for private use - owner's discourage large gatherings & events. If you have a celebration, let us help you find the right house or venue for that special wedding, birthday, family reunion, etc. Docks are reserved for your runabout - if you have a "liveaboard," arrangements will be made at the closest marina.
#8 Okay my least favorite part - THE NO NO's - No smoking in any of the homes - however lots of decks to enjoy that Cuban cigar, etc. No Pets - having said that, we do have some homes that welcome your pets - just ask. No Sunday or Holiday arrivals - everyone enjoys a day off - we want to go to the beach & fishing too! If you check in on a Sunday or Holiday there will be a $50 fee added to your bill. If you check out on a Sunday or Holiday there will also be a $50 fee added to your bill.
#9 The Big H - Hurricanes - Refund only if Abaco is under warnings. The tropical hurricane season is most active from September - early November & it is also a favorite time of year because pricing is reduced, the chances of a storm are slim so the weather is normally phenomenal - warm water, balmy days and of course even fewer visitors so you almost have a guarantee of all the beaches & fishing spots to yourself.
#10 The use of home facilities and premises is at the sole risk of the renter. The renter agrees to hold the Rental Agent & homeowner harmless for any and all liability for loss of life &/or loss or damage to personal property. Any legal actions must be brought through the Bahamian court system.
#11 We will be happy to assist with all your on island needs - setting up fishing guides, cribs, and if you arrive late on the day of check in we can even stock your first nights groceries or make sure there is cold beer in the fridge, etc.
See you on the island soon....The Hideaways' Gang